ID:IN Technical Support via Internet Quarterdeck Technical Note (revised 06-28-90) #164 by Eric Wieling This document is to assist Quarterdeck customers in contacting Quarterdeck Office Systems Technical Support Department. My thanks to John Chew for providing an invaluable list of general inter-network addressing methods. Please note that this is the first version of this list. It may contain errors or omissions. Quarterdeck Office Systems does not take responsibility for any damages incidental or consequential that may be caused by utilizing information contained in this document. Please send new information or corrections to this list via FAX at +1 213-399-3802. Please address it: To : Eric Wieling Subj: Inter-network addressing NOTE: All E-mail on the following electronic information systems should remain PRIVATE. Methods of contacting Quarterdeck Technical Support via PUBLIC message forums is discussed in another document. Quarterdeck strongly recommends the use of PUBLIC message forums for answering technical support questions. This allows users to share their technical support problems with other users that may be experiencing similar problems. List of Networks Covered in This Document ---- -- -------- ------- -- ---- -------- applelink AppleLink (Apple Computer, Inc.'s in-house network) bitnet international academic network bix Byte Information eXchange: Byte magazine's BBS compuserve commercial time-sharing service connect Connect Professional Information Network (commercial) easynet Easynet (DEC's in-house mail system) envoy Envoy-100 (Canadian commercial mail service) fax facsimile document transmission fidonet PC-based BBS network geonet GeoNet Mailbox Systems (commercial) internet the Internet mci MCI's commercial electronic mail service nasamail NASA internal electronic mail sinet Schlumberger Information NETwork span Space Physics Analysis Network (includes HEPnet) sprintmail Sprint's commercial mail service (formerly Telemail) Inter-Network Addressing Methods ------------- ---------- ------- CompuServe --> FAX To send a message from a CompuServe account to Quarterdeck via fax, send your message to: FAX 12133993802 ************************************************************* Internet/UUCP/UseNet --> CompuServe To send a message from an Internet/UUCP/UseNet account to the Quarterdeck Tech on Compuserve, send your message to: 76004.2310@compuserve.com ---- Internet/UUCP/UseNet --> MCI Mail To send a message from an Internet/UUCP/UseNet account to the Quarterdeck Tech on MCI Mail, send your message to: quarterdeck@mcimail.com ---- Internet/UUCP/UseNet --> BIX To send a message from an Internet/UUCP/UseNet account to the Quarterdeck Tech on BIX, send your message to: qos.rep2@dcibix.das.net ************************************************************* Connect --> CompuServe To send a message from Connect Professional Information Network to the Quarterdeck Tech on CompuServe do the following: Send to CONNECT id: DASNET Make first line of message: \76004.2310@compuserve.com\@DASNET ---- Connect --> MCI Mail To send a message from Connect Professional Information Network to the Quarterdeck Tech on MCI Mail do the following: Send to CONNECT id: DASNET Make first line of message: \quarterdeck@mcimail.com\@DASNET ---- Connect --> BIX To send a message from Connect Professional Information Network to the Quarterdeck Tech on BIX do the following: Send to CONNECT id: DASNET Make first line of message: \qos.rep2@dcibix.das.net\@DASNET ************************************************************* SprintMail (formerly TeleMail) --> CompuServe To send a message from a SprintMail account to the Quarterdeck Tech on CompuServe, send message to: [RFC-822=76004.2310(a)compuserve.com @GATEWAY]INTERNET/TELEMAIL/US" ---- SprintMail (formerly TeleMail) --> MCI Mail To send a message from a TeleMail account to the Quarterdeck Tech on MCI Mail, send message to: [RFC-822=quarterdeck(a)mcimail.com @GATEWAY]INTERNET/TELEMAIL/US" ---- SprintMail (formerly TeleMail) --> BIX To send a message from a TeleMail account to the Quarterdeck Tech on BIX, send message to: [RFC-822=qos.rep2(a)dcibix.das.net @GATEWAY]INTERNET/TELEMAIL/US" ************************************************************* AppleLink --> FidoNet To send a message from an AppleLink account to the Quarterdeck Tech on FidoNet, send message to the following: qos.tech@dawggon.fidonet.org@internet# ---- AppleLink --> CompuServe To send a message from an AppleLink account to the Quarterdeck Tech on CompuServe, send message to the following: 76004.2310@compuserv.com@internet# ---- AppleLink --> MCI Mail To send a message from an AppleLink account to the Quarterdeck Tech on MCI Mail, send message to the following: quarterdeck@mcimail.com@internet# ---- AppleLink --> BIX To send a message from an AppleLink account to the Quarterdeck Tech on BIX, send message to the following: qos.rep2@dcibix.das.net@internet# ************************************************************* BitNet --> FidoNet To send a message from an BitNet account to the Quarterdeck Tech on BIX, send message to the following: qos.tech@dawggon.fidonet.org ---- BitNet --> CompuServe To send a message from an BitNet account to the Quarterdeck Tech on CompuServe, send message to the following: 76004.2310@compuserve.com ---- BitNet --> MCI Mail To send a message from an BitNet account to the Quarterdeck Tech on MCI Mail, send message to the following: quarterdeck@mcimail.com ---- BitNet --> BIX To send a message from an BitNet account to the Quarterdeck Tech on BIX, send message to the following: qos.rep2@dcibix.das.net ************************************************************* EasyNet --> FidoNet To send a message from an EasyNet account to the Quarterdeck Tech on FidoNet, send message to the following: from VMS, use NMAIL to send to nm%DECWRL::\qos.tech@dawggon.fidonet.org\ from Ultrix send to qos.tech@dawggon.fidonet.org ---- EasyNet --> CompuServe To send a message from an EasyNet account to the Quarterdeck Tech on CompuServe, send message to the following: from VMS, use NMAIL to send to nm%DECWRL::\76004.2310@compuserve.com\ from Ultrix send to 76004.2310@compuserve.com ---- EasyNet --> MCI Mail To send a message from an EasyNet account to the Quarterdeck Tech on MCI Mail, send message to the following: from VMS, use NMAIL to send to nm%DECWRL::\quarterdeck@mcimail.com\ from Ultrix send to quarterdeck@mcimail.com ---- EasyNet --> BIX To send a message from an EasyNet account to the Quarterdeck Tech on BIX, send message to the following: from VMS, use NMAIL to send to nm%DECWRL::\qos.rep2@dcibix.das.net\ from Ultrix send to qos.rep2@dcibix.das.net ************************************************************* Envoy --> CompuServe To send a message from an Envoy account to the Quarterdeck Tech on CompuServe, send message to the following: [RFC-822=\76004.2310(a)compuserv.com\]INTERNET/TELEMAIL/US ---- Envoy --> MCI Mail To send a message from an Envoy account to the Quarterdeck Tech on MCI Mail, send message to the following: [RFC-822=\quarterdeck(a)mcimail.com\]INTERNET/TELEMAIL/US ---- Envoy --> BIX To send a message from an Envoy account to the Quarterdeck Tech on BIX, send message to the following: [RFC-822=\qos.rep2(a)dcibix.das.net\]INTERNET/TELEMAIL/US ************************************************************* GeoNet --> CompuServe To send a message from a GeoNet account to the Quarterdeck Tech on CompuServe, send message to the following: send to "DASNET" subject line: "76004.2310@compuserv.com!subject" ---- GeoNet --> MCI Mail To send a message from a GeoNet account to the Quarterdeck Tech on MCI Mail, send message to the following: send to "DASNET" subject line: "quarterdeck@mcimail.com!subject" ---- GeoNet --> BIX To send a message from a GeoNet account to the Quarterdeck Tech on MCI Mail, send message to the following: send to "DASNET" subject line: "qos.rep2@dcibix.das.net!subject" ************************************************************* NASA Mail --> CompuServe To send a message from a NASA Mail account to the Quarterdeck Tech on CompuServe, send message to the following: at the "To:" prompt type "POSTMAN" at the "Subject:" prompt enter the subject of your message at the "Text:" prompt (i.e., as the first line of your message), enter "To: "76004.2310@compuserve.com" ---- NASA Mail --> MCI Mail To send a message from a NASA Mail account to the Quarterdeck Tech on MCI Mail, send message to the following: at the "To:" prompt type "POSTMAN" at the "Subject:" prompt enter the subject of your message at the "Text:" prompt (i.e., as the first line of your message), enter "To: "quarterdeck@mcimail.com" ---- NASA Mail --> BIX To send a message from a NASA Mail account to the Quarterdeck Tech on BIX, send message to the following: at the "To:" prompt type "POSTMAN" at the "Subject:" prompt enter the subject of your message at the "Text:" prompt (i.e., as the first line of your message), enter "To:"qos.rep2@dcibix.das.net" ************************************************************* SI Net --> Compuserve To send a message from a SI Net account to the Quarterdeck Tech on CompuServe, send message to the following: M_MAILNOW::M_INTERNET::\76004.2310@compuserve.com\ or M_MAILNOW::M_INTERNET::compuserve.com::76004.2310 ---- SI Net --> MCI Mail To send a message from a SI Net account to the Quarterdeck Tech on MCI Mail, send message to the following: M_MAILNOW::M_INTERNET::\quarterdeck@mcimail.com\ or M_MAILNOW::M_INTERNET::mcimail.com::quarterdeck ---- SI Net --> BIX To send a message from a SI Net account to the Quarterdeck Tech on BIX, send message to the following: M_MAILNOW::M_INTERNET::\qos.rep2@dcibix.das.net\ or M_MAILNOW::M_INTERNET::dcibix.das.net::qos.rep2 ************************************************************* Span --> CompuServe To send a message from a Span account to the Quarterdeck Tech on CompuServe, send message to the following: AMES::\76004.2310@compuserve.com\ ---- Span --> MCI Mail To send a message from a Span account to the Quarterdeck Tech on MCI Mail, send message to the following: AMES::\quarterdeck@mcimail.com\ ---- Span --> BIX To send a message from a Span account to the Quarterdeck Tech on BIX, send message to the following: AMES::\qos.rep2@dcibix.das.net Copyright (C) 1991 by Quarterdeck Office Systems * * * E N D O F F I L E * * *