MAKE/EDIT/EXAMINE... - Though a "Client Number" may consist of any alphanumeric sequence up to twelve characters long, it's recommended that you keep it as short as possible. If, when Editing, you forget a Client Number, you may press F1 for a listing. - Most fields are self-explanatory. "RespPerson" is the initials of the person handling this client. "Priority" is single number or letter that tells you how important this client is. "Cat" is the category number or abbreviation into which this client falls (F1 will give you a list of choices -- which may be customized with the EDITX program). "Client Name" will probably be the name of the company whose record you're filling out, while "Contact Name" will be the name of the person with whom you deal. "Title" is your contact's position within the company. "Assistant" is your contact's secretary or other helper. "Salutation" is the manner in which you want to address the client in letters you send (eg: Dear Mr. Smith). "Ext" is the phone extension. - Pressing ^S, ^L, or ^N will allow you to temporarily visit the Schedule, Log or Notes mode and then return to this Client screen. - When you press ^D (Ctrl-D) to auto-dial a client, MT-Tracker will pick the phone number from the "Phone" field. After your party has answered, you may cause your modem to hang up by pressing ^H (Ctrl-H).