*BEGIN*EXTRA.BAT
ECHO OFF
CLS
ECHO 1] If you have a damaged "FOLDER" file (occurs if print job aborted)
ECHO    do the following to correct the problem:
ECHO         Key   FOLDER    a space     and the name of the damaged Folder
ECHO               ~~~~~~      ~                 ~~~~~~~~
ECHO    Ex: If folder called LAWYER,   Key   FOLDER LAWYER    and hit [ENTER]
ECHO                                         ~~~~~~~~~~~~~
ECHO 2] If you want to backup all files and letters within the "UCAN" harddisk,
ECHO    do the following:
ECHO .
ECHO         Key   SAVER A:    hit [ENTER]    to save to floppy drive [A]
ECHO         Key   SAVER B:    hit [ENTER]    to save to floppy drive [B]
ECHO               ~~~~~~~~
*BEGIN*FOLDER.BAT
DEL %1.IDX
REBUILD %1.DAT /K:1+14 /I
*BEGIN*SAVER.BAT
ECHO OFF
CLS
IF %1. == A:. GOTO GOODDRV
IF %1. == B:. GOTO GOODDRV
IF %1. == a:. GOTO GOODDRV
IF %1. == b:. GOTO GOODDRV
ECHO ENTER DRIVE THAT YOUR FLOPPY IS IN AS
ECHO A:  -OR-  B:
ECHO ~~        ~~
ECHO ..........................
ECHO HIT ANY KEY TO START AGAIN
PAUSE
GOTO ENDIT
:GOODDRV
ECHO U C A N  DIRECTORY STARTING BACKUP
CD\UCAN
IF NOT EXIST WHEN.DAT GOTO NOWHEN
REN WHEN.DAT WHDAT
REN WHEN.IDX WHIDX
:NOWHEN
COPY *.IDX %1
COPY *.DAT %1
COPY *.COT %1
COPY SAVER.BAT %1
COPY *.MIS %1
COPY *.MEN %1
IF NOT EXIST WHDAT GOTO DOREM
REN WHDAT WHEN.DAT
REN WHIDX WHEN.IDX
:DOREM
REM ..............*PC ANSWERS UTILITY..............
:ENDIT
*BEGIN*MISSIVE.MEN
CREDIT.MIS  Ask for credit line CREDSTOP.MISCancel credit line. DELAYED.MIS Delayed order msg.  FOLLOWUP.MISThanks for seeing meINTRO.MIS   Ask for new leads
LATEPAY.MIS Request payment     NEWCOMER.MISGet newcomer busin. NEWHOME.MIS New homeowner bus.  RECOVER.MIS Regain lost customerTURNDOWN.MISJob not offered.
FIRSTRUN.SWT
*BEGIN*U-CAN.MEN
EXAMPLE
*BEGIN*FIRSTRUN.MSF
Our company has fully inspected the products that you offer
for sale and we have a strong interest in becoming one of
your customers.

Please consider this letter to be an application for a
credit line or charge account with your firm. Credit
references will be supplied as you request them.

We appreciate your fine services and look forward to becoming
one of your satisfied customers.
****OVER****
Over the past few years, you have been a very valuable
customer for our company.

Recently, we have noticed that your payments are no
longer in the less than thirty days discount range.
Unfortunately, they are appearing in our ninety days
cycle.

It is very important to us to keep our accounts
receivable as current as possible. This allows us
to continue delivering quality at an affordable price.

Please accept the enclosed Special Cash Purchase
discount card for use with further purchases. It will
entitle you to continue with our discount policy
while we work out something to improve your credit
standing in the future.

Please let us hear from you soon.
****OVER****
Thank you for calling so quickly for your recent
product order. It is a pleasure having such an item
in constant demand.

Due to the overwhelming response to this product,
we have already sold out our inventory this week.
Thus; we contacted the factory and are awaiting the
arrival of new stock.

As soon as we take delivery, we will call you with
pickup instructions. In the meantime, we are enclosing
our new catalog that shows some of our other quality
items.

Please let us know if there is anything that we can
do to make the product delay more pleasant.
****OVER****
I wish to personally thank you for taking the time
last week to review some of my services. Whenever a
busy person like yourself shares their time, it is
considered a valuable gift.

Whenever you need for me to return your time, please
call. It is that gesture that I offer with the utmost
sincerity.

Adding you to my list of satisfied clients, would be
a pleasure. I look forward to hearing from you soon.
****OVER****
I wish to thank you for being such a good customer.
You have made my work very easy and enjoyable.

Since we have such a good relationship, I was hoping
that you might provide me with a brief list of people
that you feel could benefit from my services. It
would be a pleasure to help them with the same energy
and pride that I have served you.

I've left room for you to jot down three people for me
to contact. I hope that you know how much I appreciate
your support.

There is a return envelope enclosed for your convenience.

I'm looking forward to seeing you soon.


Name: __________________________      Phone: _____________


Name: __________________________      Phone: _____________


Name: __________________________      Phone: _____________
****OVER****
Have you ever had to write a reminder letter? It is our
hope that there has been an error in our records, making
this letter have no value to you.

For a long time, your payments have been received as
scheduled. This has made it a pleasure in doing business
with you. However, our records indicate that your payment
for this month is missing.

Perhaps your check is already in the mail. If this is the
case, please overlook this letter. On the other hand, if
there is a problem, please contact us to establish some
workable solution to the situation.

Won't you let us hear from you soon?
****OVER****
Welcome to our city! I'm enclosing a "Key to the City"
that symbolizes the friendliness of the people who live
here and we hope it won't take you long to feel at home.

Our company also offers you another key; the key to
peace of mind in knowing that we have been providing
quality service to your neighbors for many years.

Because of our desire to grow with our neighbors,
we would consider it an honor to add you to our
list of satisfied customers.

Please feel free to call on us anytime. We delight in
helping new friends get adjusted to new surroundings.
****OVER****
As a new homeowner, you have probably had your hands
full putting things in order. Moving, organizing,
decorating; doing all the things necessary to make
your new purchase a reality.

Now that the "dust" has settled, you can finally take
the time to enjoy the pleasure and comfort of ownership.
You can also size up your surroundings and determine
what few things are left to be done.

My company has been providing quality service to the
people of this community for a long time. People, who
like yourself, were once "new" homeowners also. I like
to think that we helped them get settled quicker and
easier by being here for their needs.

In the future, if there is anything that we can provide
to make your new home more satisfying, please call us
or drop by to find out all that we offer.
****OVER****
For a long time, you have been a valuable customer for
us. It has been a pleasure providing you support and
enjoying our business "friendship".

Recently, I was going over our sales records for the
year and noticed that you were not on the list. I hope
that your exclusion is not the result of something that
we have done or handled improperly. There is no record
in my files of a complaint. If there has been any problem,
please let me know immediately.

A business person like yourself has a very hectic schedule
and is constantly in demand. I realize that such an overload
makes it hard for you to write or call. I've enclosed a
self-addressed envelope for your convenience in getting
back to us.

Please let me know if there is anything that we can do to
help you in your activities.
****OVER****
Thank you for giving us the opportunity to consider
your application of employment. It is good to see
such fine qualifications.

We are very sorry to inform you that the position
that you were applying for has been filled.

Your application will be kept on file for the future.
Please be assured that we will contact you the
moment we have another need in your area of service.
****OVER****
*BEGIN*U-CAN.PRT
66line dot matrix.0000