Attitude: Mood in the morning, Cheery, Yawnnnnnnnnnn Mood after lunch, Refreshed && Ready, Slow On The Go Mood at the end of the day, Finish Up Loose Ends, Out The Door NOW! Overall moodiness, Steady and Positive, Approach with Caution Company spirit, GRC or Bust!, Meeeee First! Concern for company image, Leaves Good Impression, Doesn't Try Much Growing and learning, Never Stops, Knows Enough Gets the job done, Whatever It Takes, Grumbling Team Player Attitude, One For All, All For ME Employment: General Attendance, Count On It, Not So Great Works without supervision, Works Anyway, Is Steve Around? Personal telephone conversations, Call'em Tonight, Get a Tie-Line Respects company personnel, What A Team!, What Weirdos! Appreciates GRC freedoms, You Betcha!, I Deserve Them Voluntary extra work, What Can I Do?, It's Not MY Job Arrives on time in the morning, Set Your Clock, Excuses Excuses Communication with rest of company, Positively Involved, Keeps To Self Technical Support: Product knowledge, On The Money, In The Weeds Quality of technical support, We NEED This person, Better Than Nothing Educates our customers, Helps Them Help Themselves, Not So Caring Takes independent initiative, Often, Seldom Consistency of work, Rock Solid, Roll the dice Shares knowledge and discoveries, Always, Don't Even Ask'em Telephone Issues: Number of calls handled, More Than Average, Fewer Than Average Irate customer handling, Patient and Caring, Out Of Control Talks too long, Seldom, Often Is hurried sounding, Seldom, Often Overall communication skills, Excellent, Needs Work Telephone problem finding, Quick and Efficient, Lost In Space Customers feel cared for, Often, Seldom