GX2P�¨¨¨¨¨¨¨¨W¨¨¨WWWWWÿWÿWWÿÿÿWWÿWÿÿÿWÿÿÿB2: (D2) U [W7] @DATE(90,1,8)¯ HMENUWorksheet Range Copy Move File Print Graph Data System QuitŒ CGlobal, Insert, Delete, Column, Erase, Titles, Window, Status, Page“ A… B… C„ D… E… F„ G… H„ I„ J„ K„ L„ Mˆ 1Ï 2� 0Technical Support calls for the month of January’ 3Ï 4� 99-10 10-11 11-12 12-1 1-2 2-3 3-4 4-5 5-6 Total%Tot‡ 5 Mon 08-Jan„ 1… 2… 4„ 2… 0„ 3„ 3„ 2„ 1 18 31%† 6 Tue 09-Jan„ 1… 0… 0„ 3… 1„ 3„ 5„ 1„ 0 14 24%† 7 Wed 10-Jan„ 0… 0… 0„ 0… 0„ 0„ 0„ 0„ 0„ 0„ 0%† 8 Thu 11-Jan„ 2… 3… 1„ 3… 1„ 1„ 1„ 4„ 0 16 27%† 9 Fri 12-Jan„ 0… 1… 4„ 2… 1„ 1„ 0„ 2„ 0 11 19%† 10Ž º-† 11 F/X calls† 4… 6… 9 10… 3„ 8„ 9„ 9„ 1 59„ 1‡ 12 % of calls… 7% 10% 15% 17%„ 5% 14% 15% 15% 2%ˆ 1‡ 13Î 14Ž 99-10 10-11 11-12 12-1 1-2 2-3 3-4 4-5 5-6 Total%Tot‡ 15 Mon 08-Jan„ 3… 1… 1„ 0… 1„ 1„ 1„ 0„ 2 10 24%† 16 Tue 09-Jan„ 1… 1… 2„ 1… 0„ 0„ 1„ 0„ 1„ 7 17%† 17 Wed 10-Jan„ 0… 0… 0„ 0… 0„ 0„ 0„ 0„ 0„ 0„ 0%† 18 Thu 11-Jan„ 2… 0… 2„ 3… 2„ 2„ 2„ 1„ 0 14 34%† 19 Fri 12-Jan„ 0… 2… 3„ 2… 1„ 1„ 0„ 1„ 0 10 24%† 20Ž º-Ö Ì�0ÿ˜Ì0„„0Ì„0Ì„0Ì„0Ì„0…‡?° �„0Œ° �„0Œ° �„0Œ° �„0Œ« •„0Ì„0Ì„0Ì„0Ì„0Ì„0Œ° �„0Œ° �„0Œ° �„0Œ° �„0Œ« •„0ÿ�